A creative graphic of colours.
Kayleigh-Anne Soryal runs a crisis workshop for Love Comms, writing on a colourful whiteboard.

Crisis: Managed

Everything you need to take control of crisis reputation management at your brand.

We’ve dealt with countless brand crises and near misses, spanning over 40 countries.

Whilst our crisis experience applies to any business, our specialism is brand reputation & risk mitigation in creative brands…

Creative Personalities, Egos & Behaviours ~ Inclusive & Accessible Designs & Campaigns ~ Inspiration & Appropriations ~ Legal & Branding I.P. infringement ~ Production & Materials ~ Human Rights ~ Campaign & Celebrity Ambassadors ~ Social Media Campaigns & Influencers ~ Imagery Editing ~ Models & Talent ~ NGO Campaign Pressure ~ Geo-political issues ~ Advertising Standards Agencies ~ Boycotts & Protests ~ Equity, Diversity, Inclusion & Justice ~

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Creative Personalities, Egos & Behaviours ~ Inclusive & Accessible Designs & Campaigns ~ Inspiration & Appropriations ~ Legal & Branding I.P. infringement ~ Production & Materials ~ Human Rights ~ Campaign & Celebrity Ambassadors ~ Social Media Campaigns & Influencers ~ Imagery Editing ~ Models & Talent ~ NGO Campaign Pressure ~ Geo-political issues ~ Advertising Standards Agencies ~ Boycotts & Protests ~ Equity, Diversity, Inclusion & Justice ~ 〰️

Introducing Crisis: Managed

Drawing on the 1000s of creative brand & PR crises we’ve managed, we’ll bring calm and order to your crisis protocol and stress-test your approach with a hypothetical crisis scenario training.

Leave with clarity, new skills and a written protocol to circulate immediately.

Dark, waves of water, symbolising times of crisis.

Investing in crisis & REPUTATION management, ensures you’re equipped to handle a brand crisis; protecting your people, reputation and value.

Can you afford not to?

Blue sky with clouds and parachutes, symbolising crisis management.

What you can expect when booking Crisis: Managed

  • A workshop to co-create your crisis protocol.

  • Interactive and lively crisis scenario training.

  • Co-create a plan of action to manage all crises more effectively.

  • Identify who or what is slowing you down.

  • A bespoke protocol, written up to circulate.

  • Her oversight and control of projects gave me such a sense of calm and really supported us to build quality information, even in very pressured situations.

    Ruth, Head of HR

  • A trusted voice in and about communciations, I enjoyed collaborating with her and valued her knowledge and skills. She was highly efficient and had a deep understanding of strategy and the actions needed to drive it forward.

    Laura, Corporate Communications Specialist

  • She is a clear expert in her field, and draws on her vast experience whilst keeping an open mind to continually changing context.

    Parisa, Sustainability Business Expert

  • She is discreet, fair and specifically, embodied the advocacy and allyship that was so key to our work with diversity, equity & inclusion.

    Ayesha, Global Diversity & Inclusion Facilitator

  • She led us through a really challenging time navigating internal communications during the pandemic and taught me many things on the way.

    Bibi, Internal Communications Manager

  • Kayleigh-Anne is a true expert in her field, who has played a key role in COS' brand transformation and helped secure its position in the wider industry.

    Alex, Global Copy Manager

  • Kayleigh-Anne allowed myself and members of her team find the most creative and ambitious solutions whilst ensuring the key messages were successfully delivered to all teams across the world.

    Matthew, Learning & Development Business Partner

take THE QUIZ TO DISCOVER YOUR crisis COMMS STYLE

Take a short quiz to assess your organisation’s crisis comms process; what you do well and what you could work on.

Blue sky and white clouds, symbolising calm in times of crisis.